662bd Privacy Policy

662bd ("the Company", "we", "us", "our") operates the online betting and casino platform accessible at https://662bd.ws. The platform is an English-language service built specifically for the Bangladesh market, offering cricket sports betting, live dealer casino games, and a wide range of slot titles, with deposits and withdrawals conducted in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, and other local payment methods.

662bd is the data controller responsible for the personal data you provide when registering an account, making a deposit, placing a wager, or otherwise interacting with the platform. For all data-related enquiries, you may contact us at the email address provided in Section 13 of this Policy.

662bd collects the following categories of personal data. We only collect what is necessary for the purposes described in this Policy.

662bd does not intentionally collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless specifically required by law.

662bd collects personal data through the following means:

• Direct Submission: When you register an account, complete KYC verification, submit a deposit or withdrawal request, contact customer support, or respond to a promotional offer, you provide data to us directly.
• Automated Technologies: When you access the 662bd platform, our servers and analytics systems automatically record Technical Data and Usage Data via cookies, server logs, and similar tracking technologies. See Section 7 for full details on our cookie practices.
• Payment Providers: When you make a deposit via bKash, Nagad, Rocket, or a bank transfer, the relevant payment provider shares a transaction reference and confirmation with 662bd to allow us to credit your account. We do not receive your full payment account credentials — only the minimum reference data required to confirm the transaction.
• Identity Verification Partners: Where 662bd uses a third-party identity verification service to assist with KYC checks, that service may return a verification result and a confidence score to 662bd. We do not store raw biometric data from such services.
• Publicly Available Sources: In the course of fraud prevention and anti-money-laundering screening, 662bd may cross-reference identity data against publicly available registers or sanctions lists.

662bd processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is required to create and operate your account, process your wagers, and deliver the services described in our Terms & Conditions. Without this processing, 662bd cannot provide its service to you.
• Legal Obligation: Processing required for 662bd to comply with applicable anti-money-laundering (AML) obligations, know-your-customer (KYC) requirements, fraud prevention duties, and any other legal or regulatory obligations.
• Legitimate Interests: Processing carried out for the purposes of preventing fraud, improving platform security, conducting internal analytics to improve the user experience, and managing our business operations — provided those interests are not overridden by your own privacy rights.
• Consent: Processing for the purpose of sending you marketing communications by email or SMS. You may withdraw this consent at any time by adjusting your account preferences or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.

The personal data 662bd holds about you is used for the following purposes:

• Creating, verifying, and maintaining your 662bd account
• Processing deposits and withdrawals in Bangladeshi Taka (৳) via your chosen payment method
• Settling sports bets and casino game rounds accurately and promptly
• Verifying your identity and age (21+) as required by our responsible gaming and KYC obligations
• Detecting and preventing fraud, money laundering, and other financial crime
• Responding to your customer support enquiries and formal complaints
• Administering bonuses, promotional offers, and loyalty programmes in accordance with the applicable offer terms
• Sending you service communications related to your account (e.g., deposit confirmations, withdrawal notices, security alerts) — these are not marketing messages and cannot be opted out of while your account is active
• Sending you marketing communications about 662bd promotions, new games, and seasonal offers (BPL, IPL, Eid, Pohela Boishakh promotions) — only where you have provided marketing consent
• Analysing platform usage patterns to improve the quality, reliability, and design of the 662bd platform
• Enforcing our Terms & Conditions and defending against legal claims

662bd does not sell personal data to third parties. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive only the transaction data required to process your deposit or withdrawal. Each provider operates under its own privacy policy and applicable Bangladeshi financial regulation.
• Game Providers: Live casino and slot game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive a session token and anonymised player identifier to launch a game session. They do not receive your full identity data unless a specific integration requires it for regulatory compliance.
• Identity Verification Services: Where 662bd uses a third-party KYC provider to assist with identity verification, that provider receives the identity documents you submit for the purpose of verification only. Verified results are returned to 662bd; documents are not retained by the provider beyond their stated data retention period.
• Analytics Providers: Anonymised or pseudonymised usage data may be shared with analytics service providers to help 662bd understand platform performance. These providers are contractually prohibited from using the data for their own purposes or sharing it with further parties.
• Legal Authorities: 662bd will disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by applicable law, a valid court order, or a lawful regulatory request. We will notify you of such disclosure where permitted by law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets involving 662bd, personal data held by 662bd may be transferred to the acquiring entity, provided that entity agrees to be bound by commitments equivalent to those set out in this Policy.

All third-party service providers that process personal data on behalf of 662bd are required to enter into a data processing agreement that obligates them to handle personal data securely and in accordance with applicable data protection standards.

662bd uses cookies and similar tracking technologies to operate the platform, maintain your login session, prevent fraud, and understand how users interact with the site. The following types of cookies are used:

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary or fraud-prevention cookies may prevent you from being able to log in or use core platform features. 662bd does not use third-party advertising cookies or behavioural retargeting technologies.

662bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account and Identity Data: Retained for the duration of your active account plus a minimum of five years following account closure, to comply with anti-money-laundering record-keeping obligations.
• Transaction and Betting Records: Retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• Customer Support Communications: Retained for three years from the date of the last communication in a given thread, or longer if the matter relates to an unresolved dispute or legal claim.
• Marketing Consent Records: Retained for the duration of your active marketing consent plus three years after withdrawal of consent, to demonstrate compliance with consent obligations.
• Technical and Usage Data: Retained in aggregated or pseudonymised form for up to two years for analytics purposes. Raw server logs containing IP addresses are retained for a maximum of 12 months.

When data reaches the end of its retention period, it is securely deleted or permanently anonymised so that it can no longer be associated with you as an individual.

662bd implements technical and organisational measures appropriate to the nature of the personal data we hold and the risks associated with its processing. Our current security measures include:

• Encryption in Transit: All data transmitted between your device and the 662bd platform is protected by TLS 1.2 or higher (HTTPS). We enforce HSTS to prevent protocol downgrade attacks.
• Encryption at Rest: Sensitive personal data stored in our databases — including identity documents and financial account references — is encrypted using AES-256.
• Access Controls: Internal access to personal data is restricted to 662bd staff and contractors who require it for their specific role. All internal access is logged and subject to periodic review.
• Password Security: Account passwords are stored as salted cryptographic hashes. 662bd staff cannot view your plaintext password. If you forget your password, a reset flow is provided rather than retrieval.
• Intrusion Detection: 662bd operates continuous monitoring for unusual access patterns, brute-force attempts, and anomalous data queries. Alerts are reviewed by our security team within defined response time targets.

As a user of the 662bd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] from the email address registered on your account. 662bd will acknowledge your request within 48 hours and respond within 10 business days.

• Right of Access: You may request a copy of the personal data 662bd holds about you, together with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. For account details such as your name or contact information, you may also update these directly within your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that 662bd may be required to retain certain data for legal and regulatory compliance even after an erasure request, in which case we will explain the basis for retention.
• Right to Restriction: You may request that 662bd restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have disputed is being investigated.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. This does not affect the lawfulness of any processing carried out prior to withdrawal.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. 662bd will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

The 662bd platform is strictly for individuals aged 21 years or older. 662bd does not knowingly collect personal data from any person under the age of 21. If you believe that a person under 21 has registered an account or provided personal data to 662bd, please contact us immediately at [email protected] so that we can investigate and take appropriate action, including account suspension and deletion of the relevant data.

662bd employs age verification as part of its KYC process. Any account where the registered player is found to be under 21 will be suspended immediately, and the personal data associated with that account will be handled in accordance with our legal obligations before being deleted.

662bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the platform. When material changes are made, we will:

• Update the "Last Updated" date at the top of this document
• Send a notification email to all registered players at their registered email address
• Display a prominent notice on the 662bd platform for a minimum of 14 days following the effective date of the change

Your continued use of the 662bd platform after the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, please discontinue use of the platform and contact [email protected] to request account closure.

We recommend reviewing this page periodically so that you are always aware of the current version of the Policy. Previous versions are available on request by emailing [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 662bd holds about you, please contact us using the details below. All privacy-related communications must be submitted in English.

Please do not send identity documents or sensitive personal data via social media channels. All formal privacy requests and sensitive communications must be submitted via email to the address above, where they are handled securely by our designated privacy team.

662bd is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with our response to a privacy request, you may escalate the matter by replying to the original email thread and requesting a review by a senior member of the 662bd compliance team.